CFC vs Heffernan: Commercial Crime Insurance

Heffernan Insurance Brokers builds third-party-theft crime into packages for home care and hospice businesses; CFC offers crime inside a management liability package that covers employee theft and funds-transfer fraud.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-09-29

Heffernan arranges third-party theft cover and an employee dishonesty bond as part of home-care, home-health and hospice insurance packages. CFC bundles employee theft, funds-transfer and credit-card fraud into its US Management Liability package, which declines California-based and U.S. publicly traded companies.

What Are the Key Differences Between CFC and Heffernan Insurance Brokers Crime Insurance?

Home-Care Agencies vs Other Private Companies

Heffernan's published crime cover sits in its home-care program, marketed to home-health providers, hospices, staffing agencies and registries, infusion therapy providers and personal care assistants in all states and agency sizes. CFC's crime section comes with its management-liability package, and its brochure turns away California-domiciled businesses and U.S. public companies. Choose Heffernan if you run a home-care or hospice agency and want crime placed with your workers' comp and liability; choose CFC if you are a non-California private company that wants crime alongside its other management-liability cover. [8] [5]

What the Crime Cover Protects

CFC lists employee theft, funds-transfer fraud, credit-card and currency fraud, client crime and on- or off-premises theft. Heffernan lists third-party theft plus a separate employee dishonesty bond, without publishing further terms. [5] [8]

Getting Covered and Filing Claims

Heffernan tells agencies to start applying at least 30 days before serving clients and quotes for free, with rates varying by state. CFC says a dedicated adjuster handles a US claim from notification by phone, email or online form through resolution. [8] [2]

What Should You Confirm in CFC and Heffernan Insurance Brokers Crime Insurance Quotes?

  • Ask Heffernan whether the quote includes both third-party theft and the employee dishonesty bond, and the limit on each. [8]
  • CFC also sells crime inside a separate fintech package; ask which package your quote uses. [3]
  • Neither publishes crime limits or names the issuing insurer; get both in writing before you bind. [8] [6]

Crime coverage

CFC

  • role: CFC includes crime coverage inside its US Management Liability package. The reviewed management-liability materials do not offer it as a standalone product within that package. Management-liability product page and brochure; package composition as CFC describes it.company-reportedSource ↗Source ↗
  • eligibility: CFC's brochure lists California-domiciled business and US publicly traded companies among the risks it declines for the package that carries this crime coverage. Brochure's 'What we decline' list; underwriting still applies to any individual business.company-reportedSource ↗
  • coverage: CFC's brochure describes company crime cover including employee theft, funds transfer fraud, and credit card and currency fraud. Brochure's 'Crime cover' description; the issued policy wording determines the actual insuring agreements and any sub-limits.company-reportedSource ↗
  • coverage: The brochure also lists client crime, meaning fraud by clients or their staff, and on-premises and off-premises theft, as part of the crime section. Brochure's 'Crime cover' description.company-reportedSource ↗
  • coverage: CFC separately sells crime coverage for employee infidelity and third-party fraud within its fintech package. The reviewed pages do not state whether that fintech crime coverage is the same crime coverage sold inside the management-liability package. Fintech product page compared against the management-liability brochure; both accessed 2026-09-23. This does not establish overlap or difference in wording between the two products.company-reportedSource ↗Source ↗
  • limits: The reviewed brochure does not publish a dollar limit, sublimit or retention for crime coverage. Those figures appear only on the quote and declarations. Brochure as read on 2026-09-23.not-disclosedSource ↗
  • insurer: CFC's regulatory page discloses CFC Underwriting Limited's FCA authorization and CFC's Lloyd's Syndicate 1988, managed by Asta Managing Agency Ltd, but neither the regulatory page nor the management-liability brochure names the carrier or syndicate that would issue a given US crime policy. Regulatory information page and brochure as read on 2026-09-23.not-disclosedSource ↗Source ↗
  • claims: CFC provides a US claim-notification route by phone, email and online form, and says a dedicated claims adjuster manages a claim from notification through resolution. Claims page as read on 2026-09-23; not specific to crime claim outcomes or timing.company-reportedSource ↗

Heffernan Insurance Brokers

  • role: Heffernan arranges crime coverage, listed on its site as 'Crime – Third Party Theft,' as part of the insurance packages it builds for home care, home health and hospice businesses. This record only documents crime coverage in that home-care context; the reviewed sources do not describe a general commercial crime offering outside home care. Home Care Business Insurance page's coverage list.company-reportedSource ↗
  • eligibility: Heffernan markets this crime coverage to home health care and in-home health care providers, hospices, staffing agencies and registries, infusion therapy providers and personal care assistants, and says its home care programs cover all states and agency sizes. Home Care Business Insurance page's client-type and coverage-area descriptions; 'all states' is a company statement, not independently verified state-by-state licensing.company-reportedSource ↗
  • coverage: Heffernan lists 'Crime – Third Party Theft' and a separate 'Employee Dishonesty Bond' among the coverages in its home care package, alongside workers' compensation, general and professional liability, and cyber and identity theft coverage. Home Care Business Insurance page's coverage list; specific insuring agreements, exclusions and endorsements for the crime coverage are not published there.company-reportedSource ↗
  • services: Heffernan says its home care insurance specialists can walk clients through coverage and premium options, and it names a dedicated Home Care Practice Leader and regional practice leaders as points of contact. Home Care Business Insurance page's workers'-compensation guidance and practice-leader contact sections.company-reportedSource ↗
  • application: Heffernan tells home care businesses to begin the insurance application process at least 30 days before working with clients and to contact Heffernan for a free rate quote, since rates vary by state. Home Care Business Insurance page's cost-and-timing section.company-reportedSource ↗
  • limits: The home care page does not publish specific limits or bond amounts for the crime or employee dishonesty coverage; it discusses only general cost ranges for the overall home care insurance package. Checked the Home Care Business Insurance page on 2026-09-23.not-disclosedSource ↗
  • insurer: The home care page does not name the insurer that would issue the crime or employee dishonesty coverage. Checked the Home Care Business Insurance page on 2026-09-23. The issuing insurer would appear on the quote and declarations.not-disclosedSource ↗

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Claims

    CFC · Notify a claim or cyber incident; We're in it with you · accessed 2026-09-23

  3. 03
    Fintech insurance

    CFC · What does CFC's fintech policy cover? Crime coverage for employee infidelity and third-party fraud · accessed 2026-09-23

  4. 04
    Management liability

    CFC · Our management liability products: Management liability, Side A DIC · accessed 2026-09-23

  5. 05
    Management liability — United States product brochure

    CFC · Crime cover; At a glance: What we like; What we decline; What else is in the policy? · accessed 2026-09-23

  6. 06
    Regulatory information

    CFC · CFC Underwriting Limited; CFC Lloyd's Syndicate 1988 · accessed 2026-09-23

  7. 07
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  8. 08
    Home Care Business Insurance

    Heffernan Insurance Brokers · Insurance for Home Care Businesses, Home Health, and Hospices: covering all states and agency sizes; 'We offer comprehensive coverage for' list including Crime – Third Party Theft and Employee Dishonesty Bond; Home Care Insurance Cost for Start-ups; practice-leader contacts · accessed 2026-09-23

  9. 09
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  10. 10
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  11. 11
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

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