Chubb vs Heffernan: Commercial Crime Insurance

Heffernan Insurance Brokers builds crime coverage into its home care, home health and hospice packages; Chubb underwrites crime as part of its ForeFront Portfolio for private, not-for-profit and healthcare organizations.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-09-25

Crime coverage

Chubb

  • role: Chubb underwrites Crime Insurance as one of seven coverage parts within its ForeFront Portfolio for private companies, not-for-profit and healthcare organizations, insuring against theft and embezzlement by trusted employees and outsiders. ForeFront Portfolio Crime Insurance product sheet.company-reportedSource ↗
  • insurer: Chubb's Crime Insurance product sheet states that insurance is provided by ACE American Insurance Company and its U.S.-based Chubb underwriting company affiliates. Product sheet insurer-disclosure footer; product and jurisdiction can still change which Chubb affiliate issues a given policy.company-reportedSource ↗
  • coverage: Chubb lists social engineering fraud, employee theft (including temporary and contracted workers), client theft of a client's money or property by an employee, and funds transfer fraud for losses from fraudulent electronic transfers unreimbursed by the insured's bank. Crime Risks: Real & Rising list; illustrated with claim scenarios, not policy wording.company-reportedSource ↗
  • eligibility: On Chubb Marketplace, the ForeFront Portfolio's target underwriting appetite is organizations with fewer than 250 employees and less than $50 million in revenue. Online Ease section; applies to Marketplace-quoted ForeFront business generally, not exclusively Crime coverage.company-reportedSource ↗
  • limits: The reviewed product sheet illustrates claim scenarios with losses ranging from over $100,000 to over $1 million but does not publish specific policy limits, sublimits or retentions for Crime coverage. Crime Insurance product sheet as read on 2026-09-23; illustrative claim examples, not policy terms.not-foundSource ↗
  • application: The ForeFront Portfolio, including Crime coverage, is available on Chubb Marketplace, Chubb's platform for quoting, binding and issuing business digitally. Online Ease section; agents and brokers use Marketplace to place the policy.company-reportedSource ↗Source ↗

Heffernan Insurance Brokers

  • role: Heffernan arranges crime coverage, listed on its site as 'Crime – Third Party Theft,' as part of the insurance packages it builds for home care, home health and hospice businesses. This record only documents crime coverage in that home-care context; the reviewed sources do not describe a general commercial crime offering outside home care. Home Care Business Insurance page's coverage list.company-reportedSource ↗
  • eligibility: Heffernan markets this crime coverage to home health care and in-home health care providers, hospices, staffing agencies and registries, infusion therapy providers and personal care assistants, and says its home care programs cover all states and agency sizes. Home Care Business Insurance page's client-type and coverage-area descriptions; 'all states' is a company statement, not independently verified state-by-state licensing.company-reportedSource ↗
  • coverage: Heffernan lists 'Crime – Third Party Theft' and a separate 'Employee Dishonesty Bond' among the coverages in its home care package, alongside workers' compensation, general and professional liability, and cyber and identity theft coverage. Home Care Business Insurance page's coverage list; specific insuring agreements, exclusions and endorsements for the crime coverage are not published there.company-reportedSource ↗
  • services: Heffernan says its home care insurance specialists can walk clients through coverage and premium options, and it names a dedicated Home Care Practice Leader and regional practice leaders as points of contact. Home Care Business Insurance page's workers'-compensation guidance and practice-leader contact sections.company-reportedSource ↗
  • application: Heffernan tells home care businesses to begin the insurance application process at least 30 days before working with clients and to contact Heffernan for a free rate quote, since rates vary by state. Home Care Business Insurance page's cost-and-timing section.company-reportedSource ↗
  • limits: The home care page does not publish specific limits or bond amounts for the crime or employee dishonesty coverage; it discusses only general cost ranges for the overall home care insurance package. Checked the Home Care Business Insurance page on 2026-09-23.not-disclosedSource ↗
  • insurer: The home care page does not name the insurer that would issue the crime or employee dishonesty coverage. Checked the Home Care Business Insurance page on 2026-09-23. The issuing insurer would appear on the quote and declarations.not-disclosedSource ↗

What Are the Key Differences Between Chubb and Heffernan Insurance Brokers Crime Insurance?

Home-Care Application Lead Time Versus Online Binding

Heffernan serves home-care businesses, home-health and hospice providers, staffing agencies and registries, infusion therapy providers and personal care assistants. It tells applicants to start at least 30 days before serving clients and lists an Employee Dishonesty Bond separately from Crime – Third Party Theft. Chubb offers digital binding for ForeFront, targeting organizations below 250 employees and $50 million in revenue. Choose Heffernan if you run a home-care or hospice business and need its package; choose Chubb if your organization fits those size caps and you want to bind online. [5] [3]

Crime Cover Labels

Heffernan lists Crime – Third Party Theft among home-care coverages. Chubb lists client theft of a client’s money or property by an employee, social-engineering fraud, employee theft including temporary and contracted workers, and funds-transfer fraud unreimbursed by the insured’s bank. [5] [4]

What Should You Confirm in Chubb and Heffernan Insurance Brokers Crime Insurance Quotes?

  • Confirm Heffernan is quoting home-care Crime – Third Party Theft. [5]
  • Ask whether Heffernan is also placing the Employee Dishonesty Bond it lists separately. [5]
  • Confirm you fit Chubb’s ForeFront size band and get crime limits. [3] [4]
  • Get Heffernan’s issuing insurer; Chubb’s sheet names ACE American. [5] [4]

Chubb ForeFront targets firms below 250 employees and $50 million in revenue; Heffernan bundles third-party theft and employee dishonesty cover for home-care agencies and hospice businesses.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    The ForeFront Portfolio

    Chubb · Available Coverages: Crime Insurance listed among the ForeFront Portfolio's seven coverage parts; Chubb Marketplace quoting · accessed 2026-09-23

  4. 04
    The ForeFront Portfolio — Crime Insurance

    Chubb · Crime Risks: Real & Rising claim-type list (Social Engineering Fraud, Employee Theft, Client Theft, Funds Transfer Fraud); Online Ease section on Chubb Marketplace; insurer disclosure line · accessed 2026-09-23

  5. 05
    Home Care Business Insurance

    Heffernan Insurance Brokers · Insurance for Home Care Businesses, Home Health, and Hospices: covering all states and agency sizes; 'We offer comprehensive coverage for' list including Crime – Third Party Theft and Employee Dishonesty Bond; Home Care Insurance Cost for Start-ups; practice-leader contacts · accessed 2026-09-23

  6. 06
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  7. 07
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  8. 08
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

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