CNA vs Travelers: Commercial Crime Insurance

Travelers sells fidelity and crime through independent agents, with multiple insuring agreements and a social engineering endorsement; CNA includes crime as a module of Epack 3 management liability.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-10-01

What Are the Key Differences Between CNA and Travelers Crime Insurance?

Offering Structure and Distribution

Travelers names loss from forgery or alteration, money and securities, and related claim expenses, with examples including employee dishonesty, funds-transfer fraud, computer fraud and social engineering. It also offers a social-engineering endorsement. CNA’s reviewed crime claim establishes a selectable line but does not disclose equivalent event wording or endorsements. A Travelers product description is still not a substitute for the form and declarations. [3] [6]

Coverage Detail and Buyer Fit

Travelers markets the line to nonprofits, private and public companies and sells through independent agents. CNA names those organization types and routes agents to its Agent Center. Travelers’ source names Travelers Casualty and Surety Company of America and affiliates in disclosure but says a particular policy issuer can vary; verify the insurer shown on each quote rather than generalizing across the brand. [3] [6]

What Should You Confirm in CNA and Travelers Crime Insurance Quotes?

  • Ask Travelers which agreements and social-engineering endorsement are included and which Travelers entity issues the quote; ask CNA for its selected crime wording and issuer. [3] [6]
  • Compare forgery, money and securities, computer fraud and social-engineering definitions, limits and deductibles for the same loss scenarios. [3] [6]

Crime coverage

CNA

  • coverage: CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. The product page establishes a marketed option, not that all component lines must be purchased together.company-reportedSource ↗
  • eligibility: CNA describes management-liability risks for private and public companies and not-for-profit organizations. This is broad segment context, not a crime-specific acceptance rule.company-reportedSource ↗
  • application: CNA directs agents seeking an application to its Agent Center. The page does not state that a business can apply directly or identify all documents required for crime coverage.company-reportedSource ↗
  • role: CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone.company-reportedSource ↗

Travelers

  • role: Travelers underwrites fidelity and crime coverage through multiple insuring agreements sold under the Management & Professional Liability line, rather than as a single fixed policy. Product page "What is fidelity and crime coverage?" section.company-reportedSource ↗
  • insurer: The product page's video disclosure names Travelers Casualty and Surety Company of America and its property casualty affiliates; the specific issuing entity for a given policy can vary. Product page video legal footer.company-reportedSource ↗
  • coverage: Travelers says the coverage addresses loss from forgery or alteration, loss of money and securities, and reimbursement for claim expenses, protecting against threats such as employee dishonesty and theft, funds transfer fraud, computer fraud, employee fraud and social engineering fraud. Product page "What is fidelity and crime coverage?" and "Types of fidelity and crime claims" sections; exact terms and exclusions are set by the issued policy.company-reportedSource ↗
  • eligibility: Travelers markets fidelity and crime coverage to nonprofit organizations, private companies and public companies. Product page "Who is fidelity and crime coverage right for?" section.company-reportedSource ↗
  • limits: The reviewed page does not publish limits, deductibles or premiums for fidelity and crime coverage; it cites a median fraud loss of $130,000 and says at least one in five cases costs $1 million or more as general risk context, not as policy terms. Product page video statistics and general text as read on 2026-09-23.not-foundSource ↗
  • services: Travelers offers a social engineering fraud endorsement and publishes guidance such as "Coverage 101" and social-engineering protection resources alongside the product. Product page Resources section.company-reportedSource ↗
  • application: Fidelity and crime coverage is bought through a Travelers independent agent. Product page "Find an insurance agent" call to action.company-reportedSource ↗

CNA lists crime inside Management Liability and directs agents to Agent Center; Travelers describes fidelity and crime through multiple insuring agreements under Management & Professional Liability.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    Management Liability Insurance and Professional Liability

    CNA · Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. · accessed 2026-09-30

  4. 04
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  5. 05
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  6. 06
    Fidelity & Crime Insurance

    Travelers · What is fidelity and crime coverage?; Who is fidelity and crime coverage right for?; Types of fidelity and crime claims; video legal footer naming Travelers Casualty and Surety Company of America · accessed 2026-09-23

  7. 07
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

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