CNA vs Wtw: Commercial Crime Insurance

WTW normally acts as your broker and checks your policy documents against the agreed terms; CNA lists crime as a module of its Epack 3 policy and directs agents to its Agent Center.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-10-01

What Are the Key Differences Between CNA and WTW Crime Insurance?

Offering Structure and Distribution

WTW’s FY2024 annual report lists crime insurance solutions in its global FINEX practice; that is historical practice-level evidence, not current U.S. availability. Its separate 2025 North American CRB terms describe policy-document review and clarify that an insurer quote is not coverage confirmation, within that brokerage engagement. CNA’s current U.S. page lists crime and directs agents to Agent Center, but gives no comparable crime terms or limits. [3] [7] [8]

Coverage Detail and Buyer Fit

WTW’s 2025 North American CRB terms describe obtaining an insurer commitment after binding instructions and checking policy documents against negotiated terms. CNA’s crime page does not detail those brokerage steps. The difference is in documented placement process, not crime coverage; request the applicable engagement terms, insurer binder and final policy. [3] [8]

What Should You Confirm in CNA and WTW Crime Insurance Quotes?

  • Ask WTW whether its 2025 North American CRB terms apply to your engagement and what document review is included; ask CNA which application and binding steps apply. [3] [8]
  • Request each insurer’s crime form, binder, limits and discovery terms and verify the issued policy matches the negotiated placement. [3] [8]

Crime coverage

CNA

  • coverage: CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. The product page establishes a marketed option, not that all component lines must be purchased together.company-reportedSource ↗
  • eligibility: CNA describes management-liability risks for private and public companies and not-for-profit organizations. This is broad segment context, not a crime-specific acceptance rule.company-reportedSource ↗
  • application: CNA directs agents seeking an application to its Agent Center. The page does not state that a business can apply directly or identify all documents required for crime coverage.company-reportedSource ↗
  • role: CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone.company-reportedSource ↗

WTW

  • role: Under WTW's North American Corporate Risk & Broking terms, WTW normally acts as the client's insurance intermediary for engagements governed by those terms. Terms for applicable North American Corporate Risk & Broking engagements. WTW also discloses separate insurer-side services in some arrangements; this does not determine the role in a specific engagement.company-reportedSource ↗
  • coverage: WTW's FY2024 annual report lists crime insurance solutions within its global Financial, Executive and Professional Risks (FINEX) practice. Historical group-level service description only; it does not establish current U.S. availability, insurer, policy form, or a buyer's eligibility.company-reportedSource ↗
  • application: WTW's North American terms say an insurer quote is not confirmation of coverage; if the client orders binding, WTW seeks a formal insurer commitment, typically a binder. Applies to placements governed by the cited North American Corporate Risk & Broking terms. It does not establish a self-service quote route or promise coverage availability for this line.company-reportedSource ↗
  • services: WTW's North American terms describe reviewing binders, policies, and endorsements against the terms negotiated with the insurer. Broker document-review process under the cited terms, when WTW handles this line's placement. It does not certify that a policy covers a claim or replace the issued wording.company-reportedSource ↗
  • insurer: The reviewed WTW sources do not identify an issuing insurer for a specific crime placement. This is a gap in the cited marketing, annual-report, and brokerage materials; it does not mean WTW lacks insurer markets. Confirm the carrier on the quote and issued policy.not-disclosedSource ↗Source ↗
  • limits: The reviewed sources do not state a buyer-specific crime limit, retention, or deductible. No limit or deductible is inferred from general marketing or WTW's brokerage role; the insurer's quote and issued forms control.not-disclosedSource ↗Source ↗

CNA names crime as a Management Liability option; WTW’s FY2024 annual report lists crime solutions within its global FINEX practice, a historical reference that does not establish current U.S. availability or terms.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    Management Liability Insurance and Professional Liability

    CNA · Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. · accessed 2026-09-30

  4. 04
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  5. 05
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  6. 06
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

  7. 07
    WTW 2024 Form 10-K

    U.S. Securities and Exchange Commission / Willis Towers Watson Public Limited Company · Part I, Item 1, FINEX and Surety business descriptions: the 2024 annual report identifies management and professional liability, employment practices, crime, cyber and M&A insurance solutions, and a global bond-placement team; indexed passages rechecked 2026-09-29. · accessed 2026-09-29

  8. 08
    Corporate Risk & Broking Brokerage Terms, Conditions & Disclosures (Canada & US)

    WTW · Document dated 2025-06-01; pp. 4–6: broker/intermediary role, quote versus binding process, review of binders/policies/endorsements, claims reporting and affiliate disclosures. Reused from the current WTW provider source record after direct PDF retrieval was blocked. · accessed 2026-09-28

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