Heffernan vs Relm: Commercial Crime Insurance

Heffernan Insurance Brokers builds third-party theft crime into home care packages; Relm Insurance lists commercial crime plus digital-asset and smart-contract crime products and sells through brokers.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-09-25

Crime coverage

Heffernan Insurance Brokers

  • role: Heffernan arranges crime coverage, listed on its site as 'Crime – Third Party Theft,' as part of the insurance packages it builds for home care, home health and hospice businesses. This record only documents crime coverage in that home-care context; the reviewed sources do not describe a general commercial crime offering outside home care. Home Care Business Insurance page's coverage list.company-reportedSource ↗
  • eligibility: Heffernan markets this crime coverage to home health care and in-home health care providers, hospices, staffing agencies and registries, infusion therapy providers and personal care assistants, and says its home care programs cover all states and agency sizes. Home Care Business Insurance page's client-type and coverage-area descriptions; 'all states' is a company statement, not independently verified state-by-state licensing.company-reportedSource ↗
  • coverage: Heffernan lists 'Crime – Third Party Theft' and a separate 'Employee Dishonesty Bond' among the coverages in its home care package, alongside workers' compensation, general and professional liability, and cyber and identity theft coverage. Home Care Business Insurance page's coverage list; specific insuring agreements, exclusions and endorsements for the crime coverage are not published there.company-reportedSource ↗
  • services: Heffernan says its home care insurance specialists can walk clients through coverage and premium options, and it names a dedicated Home Care Practice Leader and regional practice leaders as points of contact. Home Care Business Insurance page's workers'-compensation guidance and practice-leader contact sections.company-reportedSource ↗
  • application: Heffernan tells home care businesses to begin the insurance application process at least 30 days before working with clients and to contact Heffernan for a free rate quote, since rates vary by state. Home Care Business Insurance page's cost-and-timing section.company-reportedSource ↗
  • limits: The home care page does not publish specific limits or bond amounts for the crime or employee dishonesty coverage; it discusses only general cost ranges for the overall home care insurance package. Checked the Home Care Business Insurance page on 2026-09-23.not-disclosedSource ↗
  • insurer: The home care page does not name the insurer that would issue the crime or employee dishonesty coverage. Checked the Home Care Business Insurance page on 2026-09-23. The issuing insurer would appear on the quote and declarations.not-disclosedSource ↗

Relm Insurance

  • role: Relm lists Commercial Crime as one of three crime products (alongside Digital Asset Crime and Smart Contract Crime, covered in Relm's separate digital-assets offering record) on its crime insurance line-of-business page. Relm line-of-business page (Relm sells through brokers); not a statement identifying the issuing insurer for a given placement.company-reportedSource ↗
  • eligibility: Relm says crime coverage is relevant for any business that holds assets, whether fiat or digital, arguing that even strong security controls leave a gap the insurance can close. Crime page 'Who Needs Crime Coverage?' section; not a guarantee of eligibility for a particular company.company-reportedSource ↗
  • coverage: Relm's commercial crime coverage addresses traditional theft such as embezzlement, forgery and funds transfer fraud, alongside crime risks tied to digital infrastructure and alternative asset models. Crime page 'What is Commercial Crime Coverage?' section; the issued policy and declarations control.company-reportedSource ↗
  • coverage: Relm says its crime underwriting considers emerging attack methods such as flash-loan attacks that drain DeFi protocol liquidity and oracle manipulation that tricks smart contracts into faulty decisions, in addition to legacy fraud vulnerabilities. Crime page 'What Crime Risks Do Innovative Companies Face?' section; describes underwriting focus, not specific policy wording.company-reportedSource ↗
  • insurer: The reviewed page does not name a specific issuing insurer for commercial crime placements. Line-of-business page as read on 2026-09-23; a specific placement's insurer is product- and jurisdiction-specific.not-disclosedSource ↗
  • application: Relm sells crime insurance coverage through insurance brokers; its reviewed pages do not describe a direct online quote. Crime page framing; consistent with Relm's broader broker-distribution model.company-reportedSource ↗

What Are the Key Differences Between Heffernan Insurance Brokers and Relm Insurance Crime Insurance?

Relm discusses flash-loan and oracle-manipulation attacks against digital infrastructure; Heffernan lists third-party theft and a separate employee dishonesty bond within its home-care package. Check Relm’s actual policy for digital-asset wording. [4] [3]

Home-Care Line Item Versus Relm Commercial Crime

Heffernan arranges crime listed as Crime – Third Party Theft as part of packages for home care, home health and hospice businesses; the reviewed sources do not describe a general commercial crime offering outside home care. Relm lists Commercial Crime as one of three crime products on its crime insurance page, alongside Digital Asset Crime and Smart Contract Crime. Relm sells crime insurance through insurance brokers; its reviewed pages do not describe a direct online quote. Neither page names a specific issuing insurer. [3] [4]

Client Theft Versus Digital Attack Methods

Relm addresses embezzlement, forgery and funds-transfer fraud plus flash-loan and oracle-manipulation attacks; Heffernan’s home-care package identifies third-party theft and employee dishonesty without those digital-infrastructure examples. [3] [4]

Care Providers Versus Any Business Holding Assets

Heffernan markets this coverage to home health providers, hospices, staffing agencies, infusion therapy providers and personal care assistants, says programs cover all states and agency sizes, and tells buyers to start at least 30 days before working with clients. Relm says crime coverage is relevant for any business that holds assets, whether fiat or digital. Heffernan’s home-care page does not publish specific crime or bond amounts. [3] [4]

What Should You Confirm in Heffernan Insurance Brokers and Relm Insurance Crime Insurance Quotes?

  • Confirm whether you need Heffernan’s home-care crime items or Relm Commercial Crime placed through a broker. [3] [4]
  • If you hold digital assets, ask Relm which of its three crime products applies. [4]
  • Ask Heffernan for crime and bond limits separate from package cost ranges. [3]
  • Get the writing company on both quotes. [3] [4]

Heffernan fits home-care, home-health and hospice businesses seeking third-party theft cover in a package; Relm is more relevant when you hold digital assets or face smart-contract attacks.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    Home Care Business Insurance

    Heffernan Insurance Brokers · Insurance for Home Care Businesses, Home Health, and Hospices: covering all states and agency sizes; 'We offer comprehensive coverage for' list including Crime – Third Party Theft and Employee Dishonesty Bond; Home Care Insurance Cost for Start-ups; practice-leader contacts · accessed 2026-09-23

  4. 04
    Crime Insurance

    Relm Insurance · What is Commercial Crime Coverage?; What Crime Risks Do Innovative Companies Face?; Who Needs Crime Coverage? · accessed 2026-09-23

  5. 05
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  6. 06
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  7. 07
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

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