Heffernan vs Travelers: Commercial Crime Insurance

Heffernan Insurance Brokers packages crime cover for home care and hospice businesses; Travelers underwrites fidelity and crime for nonprofit, private and public companies, bought through an independent agent.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-09-25

Heffernan fits home-care, home-health and hospice agencies seeking third-party theft cover in a package; Travelers serves private, public and nonprofit companies with multiple crime agreements and an optional social-engineering endorsement.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    Home Care Business Insurance

    Heffernan Insurance Brokers · Insurance for Home Care Businesses, Home Health, and Hospices: covering all states and agency sizes; 'We offer comprehensive coverage for' list including Crime – Third Party Theft and Employee Dishonesty Bond; Home Care Insurance Cost for Start-ups; practice-leader contacts · accessed 2026-09-23

  4. 04
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  5. 05
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  6. 06
    Fidelity & Crime Insurance

    Travelers · What is fidelity and crime coverage?; Who is fidelity and crime coverage right for?; Types of fidelity and crime claims; video legal footer naming Travelers Casualty and Surety Company of America · accessed 2026-09-23

  7. 07
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

What Are the Key Differences Between Heffernan Insurance Brokers and Travelers Crime Insurance?

Travelers lists employee dishonesty, funds-transfer fraud, computer fraud and social-engineering fraud. Compare the issued agreements for your specific losses. [6] [3]

Home-Care Placement Versus Travelers as Writer

Heffernan arranges crime listed as Crime – Third Party Theft inside packages for home care, home health and hospice businesses; the reviewed sources do not describe a general commercial crime offering outside home care. Travelers underwrites fidelity and crime through multiple insuring agreements sold under Management & Professional Liability rather than as a single fixed policy. Travelers’ product-page video disclosure names Travelers Casualty and Surety Company of America and property casualty affiliates; Heffernan’s home-care page does not name the insurer. [3] [6]

Bond in a Package Versus Named Agreements

Heffernan lists Crime – Third Party Theft and a separate Employee Dishonesty Bond in the home-care package. Travelers says the coverage addresses loss from forgery or alteration, loss of money and securities, and reimbursement for claim expenses, protecting against employee dishonesty and theft, funds-transfer fraud, computer fraud, employee fraud and social-engineering fraud. Travelers offers a social-engineering fraud endorsement and publishes Coverage 101 and social-engineering protection resources. [3] [6]

Agency Lead Time Versus Independent Agents

Heffernan markets this coverage to home health providers, hospices, staffing agencies, infusion therapy providers and personal care assistants, says programs cover all states and agency sizes, and tells buyers to begin at least 30 days before working with clients. Travelers markets fidelity and crime to nonprofit organizations, private companies and public companies, and the coverage is bought through a Travelers independent agent. Neither reviewed page publishes crime limits or deductibles. [3] [6]

What Should You Confirm in Heffernan Insurance Brokers and Travelers Crime Insurance Quotes?

  • Confirm whether you need Heffernan’s home-care crime and employee dishonesty bond or a Travelers fidelity and crime policy. [3] [6]
  • Ask Travelers which insuring agreements are bound and whether the social-engineering endorsement is included. [6]
  • Ask Heffernan for crime and bond limits separate from package cost ranges. [3]
  • Confirm which Travelers entity would issue the policy versus the unnamed carrier on a Heffernan placement. [6] [3]

Crime coverage

Heffernan Insurance Brokers

  • role: Heffernan arranges crime coverage, listed on its site as 'Crime – Third Party Theft,' as part of the insurance packages it builds for home care, home health and hospice businesses. This record only documents crime coverage in that home-care context; the reviewed sources do not describe a general commercial crime offering outside home care. Home Care Business Insurance page's coverage list.company-reportedSource ↗
  • eligibility: Heffernan markets this crime coverage to home health care and in-home health care providers, hospices, staffing agencies and registries, infusion therapy providers and personal care assistants, and says its home care programs cover all states and agency sizes. Home Care Business Insurance page's client-type and coverage-area descriptions; 'all states' is a company statement, not independently verified state-by-state licensing.company-reportedSource ↗
  • coverage: Heffernan lists 'Crime – Third Party Theft' and a separate 'Employee Dishonesty Bond' among the coverages in its home care package, alongside workers' compensation, general and professional liability, and cyber and identity theft coverage. Home Care Business Insurance page's coverage list; specific insuring agreements, exclusions and endorsements for the crime coverage are not published there.company-reportedSource ↗
  • services: Heffernan says its home care insurance specialists can walk clients through coverage and premium options, and it names a dedicated Home Care Practice Leader and regional practice leaders as points of contact. Home Care Business Insurance page's workers'-compensation guidance and practice-leader contact sections.company-reportedSource ↗
  • application: Heffernan tells home care businesses to begin the insurance application process at least 30 days before working with clients and to contact Heffernan for a free rate quote, since rates vary by state. Home Care Business Insurance page's cost-and-timing section.company-reportedSource ↗
  • limits: The home care page does not publish specific limits or bond amounts for the crime or employee dishonesty coverage; it discusses only general cost ranges for the overall home care insurance package. Checked the Home Care Business Insurance page on 2026-09-23.not-disclosedSource ↗
  • insurer: The home care page does not name the insurer that would issue the crime or employee dishonesty coverage. Checked the Home Care Business Insurance page on 2026-09-23. The issuing insurer would appear on the quote and declarations.not-disclosedSource ↗

Travelers

  • role: Travelers underwrites fidelity and crime coverage through multiple insuring agreements sold under the Management & Professional Liability line, rather than as a single fixed policy. Product page "What is fidelity and crime coverage?" section.company-reportedSource ↗
  • insurer: The product page's video disclosure names Travelers Casualty and Surety Company of America and its property casualty affiliates; the specific issuing entity for a given policy can vary. Product page video legal footer.company-reportedSource ↗
  • coverage: Travelers says the coverage addresses loss from forgery or alteration, loss of money and securities, and reimbursement for claim expenses, protecting against threats such as employee dishonesty and theft, funds transfer fraud, computer fraud, employee fraud and social engineering fraud. Product page "What is fidelity and crime coverage?" and "Types of fidelity and crime claims" sections; exact terms and exclusions are set by the issued policy.company-reportedSource ↗
  • eligibility: Travelers markets fidelity and crime coverage to nonprofit organizations, private companies and public companies. Product page "Who is fidelity and crime coverage right for?" section.company-reportedSource ↗
  • limits: The reviewed page does not publish limits, deductibles or premiums for fidelity and crime coverage; it cites a median fraud loss of $130,000 and says at least one in five cases costs $1 million or more as general risk context, not as policy terms. Product page video statistics and general text as read on 2026-09-23.not-foundSource ↗
  • services: Travelers offers a social engineering fraud endorsement and publishes guidance such as "Coverage 101" and social-engineering protection resources alongside the product. Product page Resources section.company-reportedSource ↗
  • application: Fidelity and crime coverage is bought through a Travelers independent agent. Product page "Find an insurance agent" call to action.company-reportedSource ↗

Contact Van Ness Partners to discuss controls, exposures and insurance options.

Contact Van Ness Partners