Heffernan vs Usi: Commercial Crime Insurance

For home care providers, Heffernan Insurance Brokers arranges crime cover inside its packages; USI Insurance Services brokers crime for janitorial, staffing, repair and printing companies, alone or within a management liability review.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-09-25

What Are the Key Differences Between Heffernan Insurance Brokers and USI Insurance Services Crime Insurance?

If your current management-liability coverage may have crime gaps, USI describes an ExecuSafe review. Heffernan instead ties crime to home-care packages and advises agencies to start at least 30 days before serving clients. [8] [3]

Home Care Versus Business-Services and ExecuSafe

Heffernan arranges crime listed as Crime – Third Party Theft as part of packages for home care, home health and hospice businesses; the reviewed sources do not describe a general commercial crime offering outside home care. USI brokers crime covering losses from employee theft and related fraud, either as a standalone placement or as part of a management-liability review under ExecuSafe. Neither reviewed page names the insurer. [3] [7] [8]

Care Occupations Versus Janitorial and Printing Trades

Heffernan markets this crime coverage to home health providers, hospices, staffing agencies and registries, infusion therapy providers and personal care assistants, and says programs cover all states and agency sizes. USI’s Business Services practice, which lists crime coverage, says it targets building and maintenance, repair service, janitorial, staffing and printing companies, citing employee errors and misconduct as one of the exposures it addresses. Heffernan lists Crime – Third Party Theft and a separate Employee Dishonesty Bond in the home-care package. [3] [7]

Practice Leaders Versus Claim Advocacy and Inboxes

USI’s Business Services practice says it offers classification and exposure reviews, claim advocacy and risk control across lines including crime, and ExecuSafe checks existing crime coverage for gaps. Home-care buyers contact Heffernan for a rate quote; USI splits business-services requests to a published inbox or local office and ExecuSafe requests to a separate Select Business inbox. Neither page publishes crime limits. [3] [7] [8]

What Should You Confirm in Heffernan Insurance Brokers and USI Insurance Services Crime Insurance Quotes?

  • Confirm whether you need Heffernan’s home-care crime items or a USI crime placement for business-services or ExecuSafe. [3] [7] [8]
  • Ask USI which inbox or office will handle the crime quote. [7] [8]
  • Ask Heffernan for crime and bond limits separate from package cost ranges. [3]
  • Get the writing company from both. [3] [7]

Crime coverage

Heffernan Insurance Brokers

  • role: Heffernan arranges crime coverage, listed on its site as 'Crime – Third Party Theft,' as part of the insurance packages it builds for home care, home health and hospice businesses. This record only documents crime coverage in that home-care context; the reviewed sources do not describe a general commercial crime offering outside home care. Home Care Business Insurance page's coverage list.company-reportedSource ↗
  • eligibility: Heffernan markets this crime coverage to home health care and in-home health care providers, hospices, staffing agencies and registries, infusion therapy providers and personal care assistants, and says its home care programs cover all states and agency sizes. Home Care Business Insurance page's client-type and coverage-area descriptions; 'all states' is a company statement, not independently verified state-by-state licensing.company-reportedSource ↗
  • coverage: Heffernan lists 'Crime – Third Party Theft' and a separate 'Employee Dishonesty Bond' among the coverages in its home care package, alongside workers' compensation, general and professional liability, and cyber and identity theft coverage. Home Care Business Insurance page's coverage list; specific insuring agreements, exclusions and endorsements for the crime coverage are not published there.company-reportedSource ↗
  • services: Heffernan says its home care insurance specialists can walk clients through coverage and premium options, and it names a dedicated Home Care Practice Leader and regional practice leaders as points of contact. Home Care Business Insurance page's workers'-compensation guidance and practice-leader contact sections.company-reportedSource ↗
  • application: Heffernan tells home care businesses to begin the insurance application process at least 30 days before working with clients and to contact Heffernan for a free rate quote, since rates vary by state. Home Care Business Insurance page's cost-and-timing section.company-reportedSource ↗
  • limits: The home care page does not publish specific limits or bond amounts for the crime or employee dishonesty coverage; it discusses only general cost ranges for the overall home care insurance package. Checked the Home Care Business Insurance page on 2026-09-23.not-disclosedSource ↗
  • insurer: The home care page does not name the insurer that would issue the crime or employee dishonesty coverage. Checked the Home Care Business Insurance page on 2026-09-23. The issuing insurer would appear on the quote and declarations.not-disclosedSource ↗

USI Insurance Services

  • role: USI brokers crime insurance, which covers losses from employee theft and related fraud, either as a standalone placement or as part of a management liability review under ExecuSafe. Business Services catalogue and ExecuSafe article.company-reportedSource ↗Source ↗
  • insurer: Neither page names the insurer USI uses for crime placements. Pages as read on 2026-09-23.not-disclosedSource ↗
  • eligibility: USI's Business Services practice, which lists crime coverage, says it targets building and maintenance, repair service, janitorial, staffing and printing companies, citing employee errors and misconduct as one of the risk exposures it addresses for them. Company description of client base.company-reportedSource ↗
  • coverage: USI lists crime among the coverages it places for business-services clients, and its ExecuSafe review checks a client's existing crime coverage as part of a broader management liability review. Catalogue listing plus the ExecuSafe review description; actual insuring agreements and exclusions are set by the issued policy.company-reportedSource ↗Source ↗
  • limits: Neither page publishes crime coverage limit or retention figures. Pages as read on 2026-09-23.not-disclosedSource ↗
  • services: USI's Business Services practice says it offers classification and exposure reviews, claim advocacy and risk control across its coverage lines including crime, and its ExecuSafe process specifically checks existing crime coverage for gaps. Combines the general Business Services service list with the ExecuSafe-specific review step.company-reportedSource ↗Source ↗
  • application: USI directs business-services inquiries to pcinquiries@usi.com or a local office, and ExecuSafe/management-liability inquiries to Select.Business@usi.com. Contact instructions on each page.company-reportedSource ↗Source ↗

Heffernan fits home-care, home-health and hospice agencies seeking third-party theft cover in a package; USI names building, repair, janitorial, staffing and printing businesses and offers standalone crime or an ExecuSafe review.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    Home Care Business Insurance

    Heffernan Insurance Brokers · Insurance for Home Care Businesses, Home Health, and Hospices: covering all states and agency sizes; 'We offer comprehensive coverage for' list including Crime – Third Party Theft and Employee Dishonesty Bond; Home Care Insurance Cost for Start-ups; practice-leader contacts · accessed 2026-09-23

  4. 04
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  5. 05
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  6. 06
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

  7. 07
    Business Services

    USI Insurance Services · USI advises clients...and provides solutions for...Crime... · accessed 2026-09-23

  8. 08
    Protect Your Company and Personal Assets From Management Liability Risks

    USI Insurance Services · Review existing management liability policies (if any) to uncover gaps in coverage...(including employment practices liability, fiduciary liability, and crime). · accessed 2026-09-23

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