Lockton vs Travelers: Commercial Crime Insurance

Travelers underwrites fidelity and crime through multiple insuring agreements, bought through an independent agent; Lockton places crime and fidelity as a brokered program, with a claims team inside its broking team.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-09-25

Crime coverage

Lockton

  • role: Lockton places Crime and Fidelity insurance to protect businesses against financial losses from theft, fraud, forgery and embezzlement by employees or third parties; it describes this as a brokered program, not a policy Lockton underwrites. Crime and Fidelity product page as read 2026-09-23.company-reportedSource ↗
  • eligibility: Lockton says crime coverage is relevant to nonprofit, private and public organizations of any sector, and calls out small businesses as particularly exposed because they often lack fraud-prevention and auditing resources. It also notes financial institutions are frequently required to carry a financial institution bond, distinct from general crime coverage. Crime and Fidelity product page as read 2026-09-23.company-reportedSource ↗
  • coverage: Lockton lists the claim types a crime and fidelity program is meant to address: employee theft, forgery or alteration of negotiable instruments, theft on or off premises, computer fraud, counterfeit currency, and social engineering (impersonation) fraud involving customers, vendors or employees. Product page as read 2026-09-23; a capability/claim-type list, not a specimen policy.company-reportedSource ↗
  • claims: Lockton says its Professional & Executive Risk Claims team, which integrates insurance and claims counsel within the broking team rather than treating claims advocacy as a separate profit center, handles Crime and Fidelity claims. Product page as read 2026-09-23. Describes Lockton's advocacy role, not an insurer's claim-paying obligation.company-reportedSource ↗
  • insurer: The page does not name the insurers Lockton places crime and fidelity coverage with. Crime and Fidelity page checked 2026-09-23.not-disclosedSource ↗

Travelers

  • role: Travelers underwrites fidelity and crime coverage through multiple insuring agreements sold under the Management & Professional Liability line, rather than as a single fixed policy. Product page "What is fidelity and crime coverage?" section.company-reportedSource ↗
  • insurer: The product page's video disclosure names Travelers Casualty and Surety Company of America and its property casualty affiliates; the specific issuing entity for a given policy can vary. Product page video legal footer.company-reportedSource ↗
  • coverage: Travelers says the coverage addresses loss from forgery or alteration, loss of money and securities, and reimbursement for claim expenses, protecting against threats such as employee dishonesty and theft, funds transfer fraud, computer fraud, employee fraud and social engineering fraud. Product page "What is fidelity and crime coverage?" and "Types of fidelity and crime claims" sections; exact terms and exclusions are set by the issued policy.company-reportedSource ↗
  • eligibility: Travelers markets fidelity and crime coverage to nonprofit organizations, private companies and public companies. Product page "Who is fidelity and crime coverage right for?" section.company-reportedSource ↗
  • limits: The reviewed page does not publish limits, deductibles or premiums for fidelity and crime coverage; it cites a median fraud loss of $130,000 and says at least one in five cases costs $1 million or more as general risk context, not as policy terms. Product page video statistics and general text as read on 2026-09-23.not-foundSource ↗
  • services: Travelers offers a social engineering fraud endorsement and publishes guidance such as "Coverage 101" and social-engineering protection resources alongside the product. Product page Resources section.company-reportedSource ↗
  • application: Fidelity and crime coverage is bought through a Travelers independent agent. Product page "Find an insurance agent" call to action.company-reportedSource ↗

What Are the Key Differences Between Lockton and Travelers Crime Insurance?

Both describe social-engineering protection, but Travelers offers it as a separate endorsement while Lockton lists impersonation among its crime claim types. Compare sublimits, payment controls and claim support on the quoted forms. [6] [3]

Broker Versus Travelers as Writer

Lockton places Crime and Fidelity as a brokered program, not a policy Lockton underwrites, and its page does not name the insurers it places with. Travelers underwrites fidelity and crime through multiple insuring agreements sold under Management & Professional Liability rather than as a single fixed policy. Travelers’ product-page video disclosure names Travelers Casualty and Surety Company of America and property casualty affiliates. [3] [6]

Social-Engineering as a Listed Claim Type Versus an Endorsement

Lockton lists employee theft, forgery or alteration, theft on or off premises, computer fraud, counterfeit currency, and social-engineering impersonation fraud involving customers, vendors or employees. Travelers says the coverage addresses loss from forgery or alteration, loss of money and securities, and reimbursement for claim expenses, and lists employee dishonesty and theft, funds-transfer fraud, computer fraud, employee fraud and social-engineering fraud. Travelers offers a social-engineering fraud endorsement and publishes Coverage 101 and social-engineering protection resources. [3] [6]

Nonprofit, Private and Public Buyers

Lockton says crime coverage is relevant to nonprofit, private and public organizations of any sector. Travelers markets fidelity and crime coverage to nonprofit organizations, private companies and public companies. Neither reviewed page publishes limits, deductibles or premiums. [3] [6]

What Should You Confirm in Lockton and Travelers Crime Insurance Quotes?

  • Ask which Travelers entity would issue the policy versus which carrier Lockton would place. [6] [3]
  • Ask Travelers whether the social-engineering fraud endorsement is included, and ask Lockton whether impersonation fraud is on the placed form. [6] [3]
  • If you are a financial institution, ask Lockton whether a financial institution bond is required. [3]
  • Confirm dollar limits; neither reviewed page publishes standard figures. [6] [3]

Lockton fits buyers who want a dedicated crime claims team and a listed social-engineering claim type; Travelers offers multiple agreements and an optional social-engineering endorsement through independent agents.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    Crime and Fidelity Insurance

    Lockton · What is Crime and Fidelity Insurance?; Who needs to purchase Crime and Fidelity Insurance?; Types of Crime and Fidelity claims; Claims management · accessed 2026-09-23

  4. 04
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  5. 05
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  6. 06
    Fidelity & Crime Insurance

    Travelers · What is fidelity and crime coverage?; Who is fidelity and crime coverage right for?; Types of fidelity and crime claims; video legal footer naming Travelers Casualty and Surety Company of America · accessed 2026-09-23

  7. 07
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

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