Lockton vs Zurich: Commercial Crime Insurance

Lockton instead places crime and fidelity as a brokered program; Zurich U.S. offers standalone or package crime for public and private companies, with crime-risk assessments.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-09-30

What Are the Key Differences Between Lockton and Zurich U.S. Crime Insurance?

Social engineering and defined transfer loss

Lockton lists employee theft, forgery, computer fraud, counterfeit currency and social-engineering impersonation involving customers, vendors or employees. Zurich describes computer and funds-transfer fraud through direct losses linked to specified transfer activity. For organizations exposed to vendor-payment scams, compare whether the policy responds to the deception itself or requires a qualifying direct transfer loss and what controls apply. [3] [7]

Claims advocacy and prevention

Lockton says its Professional & Executive Risk Claims team handles Crime and Fidelity claims as part of the broking team. Zurich describes crime-risk assessments and specialist recommendations to identify vulnerabilities. These services address different moments: Lockton describes support after a claim, while Zurich describes a risk review. Ask who will advocate with the insurer and what assessment output is included. [3] [7]

Placement structure

Lockton explicitly describes its program as brokered rather than underwritten by Lockton. Zurich offers commercial crime as standalone policies and package solutions. The buyer should identify the actual insurer and whether the Lockton proposal uses one standalone policy or another structure, then compare its wording against Zurich’s proposed form. [3] [7]

What Should You Confirm in Lockton and Zurich U.S. Crime Insurance Quotes?

  • Ask whether vendor impersonation is covered when funds are sent to a fraudulent account, and what direct-loss or verification conditions apply. [3] [7]
  • Ask Lockton who handles claim advocacy and which carrier issues the policy; ask Zurich for the assessment scope and report. [3] [7]

Lockton lists employee and third-party crime events, including social engineering, and says its specialist claims team handles crime claims. Zurich describes direct-loss computer and funds-transfer fraud and offers crime-risk assessments.

Sources consulted

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Crime · accessed 2026-09-16

  2. 02
    Social Engineering Fraud Insurance

    Chubb · Opening; coverage highlights · accessed 2026-09-16

  3. 03
    Crime and Fidelity Insurance

    Lockton · What is Crime and Fidelity Insurance?; Who needs to purchase Crime and Fidelity Insurance?; Types of Crime and Fidelity claims; Claims management · accessed 2026-09-23

  4. 04
    Crime Terms and Conditions

    The Travelers Companies, Inc. · I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15 · accessed 2026-09-16

  5. 05
    Crime Non-Financial Applications and Forms

    Travelers · Opening paragraph; Sample Policy Forms · accessed 2026-09-16

  6. 06
    Commercial Crime Coverage Application

    Travelers Casualty and Surety Company of America · I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3 · accessed 2026-09-16

  7. 07
    Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.

    Zurich U.S. · Crime product, standalone/package availability, loss examples, risk assessment services · accessed 2026-09-28

Crime coverage

Lockton

  • role: Lockton places Crime and Fidelity insurance to protect businesses against financial losses from theft, fraud, forgery and embezzlement by employees or third parties; it describes this as a brokered program, not a policy Lockton underwrites. Crime and Fidelity product page as read 2026-09-23.company-reportedSource ↗
  • eligibility: Lockton says crime coverage is relevant to nonprofit, private and public organizations of any sector, and calls out small businesses as particularly exposed because they often lack fraud-prevention and auditing resources. It also notes financial institutions are frequently required to carry a financial institution bond, distinct from general crime coverage. Crime and Fidelity product page as read 2026-09-23.company-reportedSource ↗
  • coverage: Lockton lists the claim types a crime and fidelity program is meant to address: employee theft, forgery or alteration of negotiable instruments, theft on or off premises, computer fraud, counterfeit currency, and social engineering (impersonation) fraud involving customers, vendors or employees. Product page as read 2026-09-23; a capability/claim-type list, not a specimen policy.company-reportedSource ↗
  • claims: Lockton says its Professional & Executive Risk Claims team, which integrates insurance and claims counsel within the broking team rather than treating claims advocacy as a separate profit center, handles Crime and Fidelity claims. Product page as read 2026-09-23. Describes Lockton's advocacy role, not an insurer's claim-paying obligation.company-reportedSource ↗
  • insurer: The page does not name the insurers Lockton places crime and fidelity coverage with. Crime and Fidelity page checked 2026-09-23.not-disclosedSource ↗

Zurich U.S.

  • eligibility: Zurich offers commercial crime insurance as standalone policies and as package solutions for public and private companies. Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. Product structure and company class only; terms, underwriting and availability vary.company-reportedSource ↗
  • coverage: Zurich describes employee-theft coverage for direct loss or damage to money, securities or property caused by employee theft or forgery. Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. Summary only; form definitions, exclusions, limits and conditions control.company-reportedSource ↗
  • coverage: Zurich describes computer-fraud losses as loss of or damage to money, securities or property resulting directly from computer use to fraudulently cause a transfer originating from the insured’s business or banking premises. It separately describes Funds Transfer Fraud as direct loss of money or securities from fraudulent instructions to a financial institution to transfer funds from the insured’s transfer account. Policy forms govern. Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. These are the page’s summary descriptions, not policy definitions. Actual definitions, causation requirements, exclusions and limits are in policy forms.company-reportedSource ↗
  • services: Zurich Resilience Solutions offers crime-risk assessment services intended to identify vulnerabilities, followed by specialist recommendations for crime resilience. Zurich U.S. brand; exact risk-service provider/issuer relationship not mapped; Commercial Crime Insurance risk-assessment service; United States. Company-described service; no guarantee of loss prevention and no insured coverage grant.company-reportedSource ↗

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