CNA vs Heffernan: Fidelity Bonds

CNA describes fidelity protection from employee dishonesty and lists a range of bond forms. Heffernan Insurance Brokers places fidelity bond options for home-care agencies and financial firms through insurers.

Van Ness Partners presents a practical comparison of source materials relevant to financial crime exposures.Research updated 2026-10-01

CNA lists dishonesty, janitorial-services, blanket, scheduled and ERISA bonds. Heffernan lists an Employee Dishonesty Bond for home-care agencies and a Fidelity/financial institution bond for family offices and financial firms.

What Are the Key Differences Between CNA and Heffernan Insurance Brokers Fidelity Bonds?

Named forms and practice-specific products

CNA names dishonesty, janitorial-services, blanket, scheduled and pension-trust (ERISA) bonds. Heffernan’s Home Care page lists an Employee Dishonesty Bond, while its Family Office page lists a Fidelity/financial institution bond ([1][4][3]). CNA gives buyers a five-category bond list; Heffernan ties two bond names to particular practices. Match the named product to the contract or plan requirement.

Buyer and loss framing

CNA describes fidelity bonds as protecting businesses and their customers against employee-dishonesty losses. Heffernan lists its bond names alongside home-care services and family-office/financial-firm coverages ([1][4][3]). A home-care agency or family office can use those practice-specific labels to start its request, while CNA’s description identifies business and customer losses as the stated exposure. The labels alone do not establish that the forms respond to the same loss.

What Should You Confirm in CNA and Heffernan Insurance Brokers Fidelity Bonds Quotes?

  • For the home-care or family-office exposure, which bond form, obligee, covered loss and limit would Heffernan propose?
  • Which CNA form and covered parties meet the contract requirement, including any customer property exposure?

Crime coverage

CNA

  • coverage: CNA describes fidelity bonds as protection for businesses and their customers against losses from employee dishonesty. Entity: CNA Surety offering; exact surety/issuer entity varies by bond/state Product: commercial fidelity bonds Jurisdiction: United States; exact state availability not specified on page Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported description; bond form and terms govern.company-reportedSource ↗
  • coverage: CNA identifies dishonesty, janitorial-services, blanket, scheduled and pension-trust (ERISA) bonds in its fidelity portfolio. Entity: CNA Surety offering Product: commercial fidelity bonds Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Product list does not publish limits, exclusions or eligibility.company-reportedSource ↗
  • services: CNA says experienced claims specialists help resolve surety and fidelity claims. Entity: CNA Surety offering Product: surety and fidelity claims services Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company description; no response-time or settlement-performance data disclosed.company-reportedSource ↗

Heffernan Insurance Brokers

  • role: Heffernan arranges fidelity-type bonds as one line within two specialty practices: an Employee Dishonesty Bond for home-care agencies and a Fidelity/financial institution bond for family offices and financial firms. It places these bonds with insurers rather than issuing them itself. Home Care and Family Office practice-page listings; no dedicated fidelity-bond product page was found.company-reportedSource ↗Source ↗
  • eligibility: Heffernan lists fidelity-type bonds for two named buyer segments: home care, home health, and hospice agencies, and family offices, trustees, financial advisors, private equity firms, and foundations. Direct practice-page listings; no minimum size or other eligibility criteria for the bond specifically were published.company-reportedSource ↗Source ↗
  • coverage: Heffernan uses two different bond product names for its two client segments: "Employee Dishonesty Bond" for home-care agencies and "Fidelity/financial institution bond" for family offices and financial firms. Neither page describes the bond's insuring agreement, exclusions, or claim triggers. Home Care and Family Office pages as read on 2026-09-23.company-reportedSource ↗Source ↗
  • insurer: The reviewed pages do not name the insurer or bond underwriter for either the home-care Employee Dishonesty Bond or the family-office fidelity bond. Home Care and Family Office pages as read on 2026-09-23.not-disclosedSource ↗Source ↗
  • limits: Neither the home-care nor the family-office page publishes a bond penalty amount, limit, or deductible for the fidelity coverage. Home Care and Family Office pages as read on 2026-09-23.not-foundSource ↗Source ↗
  • services: Heffernan's published claims-advocacy services list workers' compensation, general liability, auto, and property claims support; fidelity or crime-bond claims handling is not described on that page. Claims Advocacy page as read on 2026-09-23; does not establish that fidelity-bond claims receive no support, only that this page does not describe it.not-foundSource ↗

Sources consulted

  1. 01
    CNA Surety - Surety and Fidelity Bonds | CNA Insurance

    CNA · Surety/fidelity product sections, geography, agents/brokers, bONdLINE and claims services · accessed 2026-09-28

  2. 02
    Claims Advocacy

    Heffernan Insurance Brokers · Services We Offer: Workers' Compensation Claims Expertise; Medical Triage Services; General Liability, Auto & Property Claims Support; Online Risk Management & HR Support; Streamlined Vendor Compliance · accessed 2026-09-23

  3. 03
    Family Office

    Heffernan Insurance Brokers · Coverage for Family Offices, Trustees & Financial Firms: ... Trustee liability insurance, Property and auto insurance, Fiduciary liability insurance, Fidelity/financial institution bond, Cyber liability insurance, Crime insurance, General liability insurance · accessed 2026-09-23

  4. 04
    Home Care Business Insurance

    Heffernan Insurance Brokers · We offer comprehensive coverage for: ... Crime - Third Party Theft, Employee Dishonesty Bond, Cyber & Identity Theft, Medical Billing E&O, Property Coverage and more · accessed 2026-09-23

  5. 05
    Glossary of Insurance Terms

    National Association of Insurance Commissioners · Fidelity; Surety Bond · accessed 2026-09-16

  6. 06
    Crime Terms and Conditions

    Travelers Casualty and Surety Company of America · I.A.1–3 p.1; III.S pp.8–9; V.B.1–2 pp.18–20; CRI consideration p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; IV.L p.15 · accessed 2026-09-16

  7. 07
    Field Assistance Bulletin No. 2008-04: Guidance Regarding ERISA Fidelity Bonding Requirements

    U.S. Department of Labor, Employee Benefits Security Administration · Q1–Q3 pp.2–3; Q2 pp.2–3 · accessed 2026-09-16

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